To check over the integrity of your install go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done. If this was caused by a Version Update then for 10 days you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool which is explained more here: You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: If this was caused by Windows Update(s) then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here. Sometimes it helps to unpair or disconnect all other Bluetooth devices from the PC in Bluetooth settings, then try again to connect the headset. While there also check that the Chipset, BIOS, Display, USB, Network and all other drivers are the most current. Update the Sound driver from the PC or Device maker's Support downloads web page. Go to the Device Manager reached by right clicking the Start button, choose Sound controller device, on Driver tab choose Roll back or Uninstall, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver.ĭo the same for the headset device and/or it's microphone. See all ways (including manufacturer-specific) to re-enable the "Which device did you plug in" popup which can solve headset issues: If not again right click Volume icon in System Tray to choose Troubleshoot sound problems.
Right click Volume icon in System Tray at right end of task bar, Open Sounds Settings, in dropdown menus at top make sure Headphones are selected and Connected for both Playback and Recording Default Devices.
Go to Settings > Devices > Autoplay to look for the device and change the default behavior in it's Dropdown Menu.
If you need help performing any steps I am standing by here to help: I'll give you everything possible to try for headset problems so at least something will work. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you.
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